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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ed Wisely

Ed Wisely

October 17, 2024

5  out of  5
rating by Ed Wisely
"I mistakenly gave a bad report on a previous survey. There was an error on.my part because of a wrong number. LOUISA gave me fantastic service. Friendly, professional and efficent."
We responded:
"Thank you for taking the time to share your experience with Luisa at my office. We appreciate your business very much!"
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Marjorie Thomas

October 7, 2024

5  out of  5
rating by Marjorie Thomas
"Korean is amazing and wonderful come see her…"
We responded:
"Aww thank you Ms. Marjorie! I agree with you, Lorean is amazing and a pleasure to have as part of my team. I happy to hear that your experience with her was amazing. Thank you for allowing us to help you with your insurance needs and for telling others about your experience with Lorean. "
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Winter

September 30, 2024

5  out of  5
rating by Winter
"Awesome job by Lorean with helping me out today with my insurance and going the extra mile in helping me save money,looking forward to future savings,"
We responded:
"Mr. Ayars, Thank you for your business and for sharing your positive experience with Lorean! It's great to hear that they provided excellent assistance with your insurance needs and went above and beyond to help you save money. "
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Jordan Charmant

September 27, 2024

5  out of  5
rating by Jordan Charmant
"Lorean helped us out a lot and was a great service"
We responded:
"Thank you for allowing us to help you with your insurance needs, and for sharing your positive experience with Lorean! We greatly appreciate your feedback and are thrilled to hear that Lorean provided you with excellent service."
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Randy Paigo

September 25, 2024

5  out of  5
rating by Randy Paigo
"Lily was awesome she handled everything I needed an expedited it as fast as I needed it"
We responded:
"Randy thanks so much for your review and loyalty."
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Tom Dinucci

September 21, 2024

5  out of  5
rating by Tom Dinucci
"My name is Thomas Dinucci and i'm writing this review to let you know about my experience with one of your agents Ashley Huichalaf I called to see about getting a quote for home owners insurance but i called while your office was out to lunch but no sooner that i hung up the phone i got a call back from Ashley who asked me if she could help me. I told her what type of insurance i was looking for and that i was having a hard time finding the right policy to suit my needs. I explained exactly what i needed and she told me that she could help me.Not only did she quote me the type of policy i was looking for but she even got me the payment structure i needed . Best part was that the quote came in a little less then all the other quotes i received that week. She told me that i could think about it but as far as i was concerned there was nothing more to think about so i signed up right on the spot. your agent Ashley was so professional and courteous and so kind she made the process so easy for me as for as i'm concerned your agent Ashley is the best. I told her that she was going to be my agent from now on thank you Ashley for saving me so much trouble ."
We responded:
"Mr. Dinucci, Thank you for taking the time to leave a review about your experience with Ashley at my office. I greatly appreciate your kind words, and I am truly grateful to have her as one of my agents. I am delighted to hear that she provided you with exceptional service, as she is indeed exceptional herself. Your feedback is invaluable to us, and we look forward to building a strong and lasting relationship with you. "
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Marco lozano perea

September 20, 2024

5  out of  5
rating by Marco lozano perea
"100 % recomendable, se merecen muchas mas de 5 estrellas, la atención al cliente de primera, en mi humilde opinion quiero darles las gracias a Ashley, por su trato tan amable y sus ganas de ayudar siempre, cada momento que nos comunicamos fue muy profesional, amable y solucionando cada inquietud al explicarme muy bien todo las coverturas del seguro de acuerdo a mis necesidades Gracias también a Lily por tener tan maravilla personas en su equipo de trabajo."
We responded:
"Señor Marco, Muchísimas gracias por su comentario. Me siento bendecida de tener a Ashley como parte de mi equipo y me alegra mucho su experiencia con ella. Gracias por elegirnos para sus necesidades de seguro."
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Nick Trimble

September 20, 2024

5  out of  5
rating by Nick Trimble
"I have been with Lily Vasconcelos for the past 11 years. Lily and her staff always have the upmost professional, and kind customer service skills. Lily looks out for her client's interest and is always on point. I am a very happy client! Amy Trimble"
We responded:
"Amy and Nick, your trust through all these years mean the world to me. Thanks for the review and for choosing my team and I to help you with your insurance needs. :)"
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Adriana Perez

September 18, 2024

5  out of  5
rating by Adriana Perez
"My experience with Ashley has been amazing. She is extremely helpful and competent Thank you for your help"
We responded:
"Adriana, thank you so much for your review. So happy to hear that you had an amazing experience with Ashley, we love having her as part of our team."
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HANNAH MEZIDOR

August 29, 2024

5  out of  5
rating by HANNAH MEZIDOR
"Ashley was amazing I was searching for the best deal but instead I found Ashley! She was able to get me to bundle my home and car insurance for a half of what I was going to pay for 1. What a steal highly recommend extremely grateful!"
We responded:
"Thank you for sharing your wonderful experience with Ashley! We're thrilled to hear that she was able to help you find an amazing deal by bundling your home and car insurance. It's fantastic that she was able to save you a significant amount compared to what you were originally going to pay for just one policy. We greatly appreciate your recommendation and are grateful for your kind words. If there's anything else we can assist you with, please don't hesitate to let us know."
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Kahneshia Wright

June 27, 2024

5  out of  5
rating by Kahneshia Wright
"Today I decided to become a State Farm member and I received help from Ashley Huichalaf. She was very pleasant to work with, patient and kind. She’s very knowledgeable about each policy we went over. She helped me with all of my options."
We responded:
"Thank you for sharing your positive experience! I'm thrilled to hear that Ashley Huichalaf provided excellent assistance during your decision to become a State Farm member. We take pride in educating our customers and it's great to hear that you were provided with options that would best fit your needs. "
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chuck johnson

June 21, 2024

5  out of  5
rating by chuck johnson
"Lily Vasconcelos and her team at her State Farm Agency are real professionals and they have always been very attentive and ready to help and provide solutions should there be any problem. A++++"
We responded:
"Chuck, thank you for your amazing review! We truly appreciate your business and thank you for allowing us the opportunity to help you. "
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Theddy Seven17

June 4, 2024

5  out of  5
rating by Theddy Seven17
"My experience with Ashley H at State Farm was great she was very knowledgeable even though it was over the phone she was really helpful and explain everything right to me! And she found the best deals suitable for me i highly recommended her !!!"
We responded:
"Thanks so much for your review. Very happy to hear of your experience with Ashley, I am blessed to have her as part of my team."
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Scott Stone

May 15, 2024

5  out of  5
rating by Scott Stone
"Ashley was wondering advisor during this transition from GEICO. I would highly recommend Ashley for your new agent."
We responded:
"Thanks so much for your review! Im really happy to hear of your positive experience with Ashley."
Profile photo of James Leonard

James Leonard

March 31, 2024

5  out of  5
rating by James Leonard
"I was shopping around multiple places for a more competitive car insurance premium and when I walked into State Farm, I was lucky enough to speak with Ashley H. She was very knowledgeable, patient with answering all my questions, and ended up getting me the best deal! She took the time to go over all types of different coverages and discounts that I was interested in. Highly recommend her!"
We responded:
"Thanks for your review James, it's a blessing having Ashley as part of my team and Im very glad she was able to help you with your insurance needs."
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Elvis Cruz

March 26, 2024

5  out of  5
rating by Elvis Cruz
"Los recomiendo 💯% excellent customer service. Like family"
We responded:
"Gracias por tu confianza y lealtad hacia mi y mi equipo Elvis!"
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Alejandro Rodríguez

March 21, 2024

5  out of  5
rating by Alejandro Rodríguez
"Excelente servicio y muy profesionales, los recomiendo 💯 Danny y Mirenia siempre me ayudan."
We responded:
"Muchisimas gracias por la recomendacion, apreciamos su confianza en nosotros y me alegra mucho que Danny y Mirenia siempre lo ayuden Alejandro"
Profile photo of Crystal K

Crystal K

March 21, 2024

5  out of  5
rating by Crystal K
"My husband & I were referre to Luisa Balderas to get a quote on a homeowners policy. By the time I was done, not only did she save me a ton on homeowners, she saved me money on auto insurance, so we made the switch back to State Farm. She is nice, understanding and very prompt with her responses. We definitely recommend Luisa if you're in the market for insurance."
We responded:
"Thanks so much for your review Crystal. Glad to hear your experience with Luisa was a great one and that she was able to help you with home and auto insurance. Welcome back! "
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Jane Messina

March 20, 2024

5  out of  5
rating by Jane Messina
"Thank you Mirenia and Danny for the superior service in assisting me today with reviewing my policy. A huge hug and appreciation. Go State Farm👍"
We responded:
"Thanks so much Ms. Jane! Glad Mirenia and Danny provided you with superior service, we appreciate you. Hugs from all of us at Lily V State Farm agency :)"
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Karen Conners

March 14, 2024

5  out of  5
rating by Karen Conners
"The staff has been very kind and helpful. They never seem to mind explaining how to use the Safe Driver App when we have had questions."
We responded:
"Thanks so much for your review Karen! We are here to help you anytime you need us. Lily Vasconcelos and Team"
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Jean Ceballos

March 13, 2024

5  out of  5
rating by Jean Ceballos
"100% recomendados excelente atención y amabilidad no duden en buscar a este gran equipo que son los mejores gracias!!!"
We responded:
"Thank you for your kind words! I'm thrilled to hear that you had a great experience with my team. It's always wonderful to hear that we are providing excellent service and kindness. I'm glad they were able to meet your expectations and provide you with a positive experience. If there's anything else I can assist you with, please don't hesitate to let me know."
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greydis maria leal

March 12, 2024

5  out of  5
rating by greydis maria leal
"Excelente servicio, una buena atención y cordiales. La recomiendo un 100%"
We responded:
"Me alegro mucho que su experiencia con mi equipo fue excelente. Muchisimas gracias por su recomendacion y no dude en llamarnos si le podemos ayudar en algo mas. Gracias por elegirnos."
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Eliannys Ramirez

March 11, 2024

5  out of  5
rating by Eliannys Ramirez
"Excelente servicio y atención al cliente!!"
We responded:
"Muchisimas gracias por su recomendacion, es un placer ayudarle, gracias por confiar en nosotros. "
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JoAnn Tinevra

February 19, 2024

5  out of  5
rating by JoAnn Tinevra
"Always helpful and patient. They take the time to help me understand the answers to my questions."
We responded:
"Thank you so much for your trust in us and your review. It is our goal to educate our policyholders and make sure all your questions and concerns are taken care of. Thank you for your business. "
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Rodriguez Pardillo

January 31, 2024

5  out of  5
rating by Rodriguez Pardillo
"Excelente servicio recomendado 100%."
We responded:
"Muchisimas gracias, su recomendacion y confianza en nosotros significa mucho. "